Privacy policy
This Privacy Policy describes how www.namastecita.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase on the Site.
Contact
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us through the form available on our website.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
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Purpose of collection: to load the Site correctly for you and perform analytics on Site usage in order to optimize it.
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Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels, or screen recording tools.
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Disclosure for a business purpose: shared with our processor Shopify.
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Personal Information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.
Order Information
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Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in accordance with your preferences, provide you with information or advertising relating to our products or services.
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Source of collection: collected from you.
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Disclosure for a business purpose: shared with our processor Shopify.
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Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
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Purpose of collection: to ensure the best possible service for each customer.
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Source of collection: email or phone, as applicable.
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Personal Information collected: name, order number, and all information provided by you.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
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We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
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We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may accept, depending on your location).
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We use Shopify Audiences to help us display advertisements on other websites through our advertising partners to shoppers who have made purchases from other Shopify merchants and who may also be interested in what we offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may present you with offers that may be of interest to you.
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We also collect anonymous information through our Facebook pixel to improve our audience targeting and retargeting algorithms.
For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (“NAI”) at: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising through:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Use of Personal Information
We use your Personal Information to provide our services, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated about new products, services, and offers.
Legal Basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:
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Your consent;
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The performance of the contract between you and the Site;
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Compliance with our legal obligations;
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To protect your vital interests;
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To perform a task carried out in the public interest;
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For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information about your right to deletion, please see the “Your Rights” section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or other significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or other significant effect on you.
Services that include elements of automated decision-making include:
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Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist remains in place for a small number of hours.
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Temporary blacklisting of credit cards associated with IP addresses on the blacklist. This blacklist remains in place for a small number of days.
Your Rights — GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through the contact information provided above.
Your Personal Information will initially be processed in Ireland and then transferred outside Europe for further storage and processing, including to Canada and the United States. For more information about how data complies with the GDPR, please see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you do not have to re-enter this information each time you return to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first time visiting or whether they are frequent visitors.
We use the following cookies to optimize your experience on our Site and provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
_ab |
Used in connection with access to the admin. | 2y |
_secure_session_id |
Used in connection with navigation through a storefront. | 24h |
_shopify_country |
Used in connection with checkout. | session |
_shopify_m |
Used for managing customer privacy settings. | 1y |
_shopify_tm |
Used for managing customer privacy settings. | 30min |
_shopify_tw |
Used for managing customer privacy settings. | 2w |
_storefront_u |
Used to facilitate updating customer account information. | 1min |
_tracking_consent |
Tracking preferences. | 1y |
c |
Used in connection with checkout. | 1y |
cart |
Used in connection with shopping cart. | 2w |
cart_currency |
Used in connection with shopping cart. | 2w |
cart_sig |
Used in connection with checkout. | 2w |
cart_ts |
Used in connection with checkout. | 2w |
cart_ver |
Used in connection with shopping cart. | 2w |
checkout |
Used in connection with checkout. | 4w |
checkout_token |
Used in connection with checkout. | 1y |
dynamic_checkout_shown_on_cart |
Used in connection with checkout. | 30min |
hide_shopify_pay_for_checkout |
Used in connection with checkout. | session |
keep_alive |
Used in connection with buyer localization. | 2w |
master_device_id |
Used in connection with merchant login. | 2y |
previous_step |
Used in connection with checkout. | 1y |
remember_me |
Used in connection with checkout. | 1y |
secure_customer_sig |
Used in connection with customer login. | 20y |
shopify_pay |
Used in connection with checkout. | 1y |
shopify_pay_redirect |
Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
storefront_digest |
Used in connection with customer login. | 2y |
tracked_start_checkout |
Used in connection with checkout. | 1y |
checkout_one_experiment |
Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
_landing_page |
Track landing pages. | 2w |
_orig_referrer |
Track landing pages. | 2w |
_s |
Shopify analytics. | 30min |
_shopify_d |
Shopify analytics. | session |
_shopify_s |
Shopify analytics. | 30min |
_shopify_sa_p |
Shopify analytics relating to marketing & referrals. | 30min |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals. | 30min |
_shopify_y |
Shopify analytics. | 1y |
_y |
Shopify analytics. | 1y |
_shopify_evids |
Shopify analytics. | session |
_shopify_ga |
Shopify and Google Analytics. | session |
The duration of a cookie on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively affect your user experience, and parts of our website may no longer be fully accessible.
Most browsers accept cookies automatically, but you can choose whether or not to accept cookies through your browser controls, which are often found in the “Tools” or “Preferences” menu of your browser. More information about how to modify your browser settings or how to block, manage, or filter cookies can be found in your browser’s help file or through sites such as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As mentioned above, if you wish to file a complaint, please contact us by email or postal mail using the details provided in the “Contact” section above.
If you are not satisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: https://www.defensordelpueblo.es/
Last updated: June 13, 2024